KPIs
The indicators I use
Simple definitions, always calculated the same way, property by property.
Definitions
- Occupancy
- Rooms sold over rooms available= Rooms sold ÷ rooms available
- ADR
- Rooms revenue per room sold= Rooms revenue ÷ rooms sold
- RevPAR
- Rooms revenue per available room= Rooms revenue ÷ rooms available
- TRevPAR
- Total revenue per available room= Total revenue ÷ rooms available
- GOP margin
- GOP as a percentage of revenue= GOP ÷ total revenue
- GOPPAR
- GOP per available room= GOP ÷ rooms available
- CPOR
- Rooms costs per occupied room= Rooms department costs ÷ rooms sold
- Payroll / revenue
- Weight of labour cost= Payroll cost ÷ total revenue
Campsites and B&Bs
For campsites and B&Bs I adapt the scheme: accommodation units instead of rooms (pitches, mobile homes, apartments), opening days to account for seasonality. That way a seasonal property is compared correctly too.
Illustrative example
Calculate your KPIs
Enter the data for a period (for example last year or last season). The calculation runs only in your browser: no data is sent anywhere.
Contact
Let's talk about your numbers
Tell me about your property or group: I'll explain how I can help and where it makes sense to start. The first meeting is free and without obligation: at your premises for properties in Lombardy, online via Microsoft Teams for other regions.
or controller.fm@outlook.com · Vertemate (CO)